HQ UKSC has produced a form that BFG personnel can use when they need to cancel their phone contract on posting.
The form is available from your local HiVE Information Centre, the HiVE website: www.hive-europe.co.uk or below.
Although this form will make life easier communicating with your supplier when you are posted before your contract officially ends, it does not guarantee that the supplier will waive the terms of contract. It may assist if you were to include along with your notice of early termination of contract, a letter from your Unit explaining the reason in addition to a copy of your Assignment Order.
Most contracts run for a minimum of two years and thereafter renewed automatically by the supplier on a yearly basis (sometimes without prior consultation) and this may happen if you do not provide the company with the specified period of notice to terminate the contract
Most service suppliers, be it telecommunications, insurance etc, require a minimum of 3 months notice to terminate the contract. It is advisable to review your contracts well before the date at which your contract has 3 months before it is due to expire, especially if there is a likelihood that you may be assigned away from Germany. An example of charges by a well known telecommunications company; is that it will charge you 50% of your remaining monthly line rental charge if you leave within 2 years of starting your current contract. If you do not close the contract nor pay the charges the address may be blacklisted by the supplier and the next resident may have difficulty opening a line.
It is advisable to obtain an English translation of any contract before you sign especially if you do not understand the terms of the contract in German.
Click here for a copy of the form. |
