HIVE Tri Service

 

 

 

 

 

 

 

To give feedback on any service provided by HIVE Europe please follow this link to our online feedback form, no need to download or print, just complete online and hit send. Thank you.

 

 

CUSTOMER SERVICE STATEMENT

 

 

HIVE Europe is committed to providing impartial and up to date information with an exceptional level of customer service to all, regardless of age, gender, race, religion, sexual orientation or disability.

 

Our aim is to provide a professional information and referral service to the Community by adhering to the following guidelines:

  • Treating all customers with respect and courtesy
  • Conforming to the HIVE code of confidentiality
  • Being proactive and understanding our customer needs
  • Following our procedural guidelines to ensure a quality service is delivered to everyone
  • Adding value and integrity to every interaction
  • Continuing to update our training and development program to ensure all staff deliver a quality service

 

HIVE service is continually evaluated to respond to our Customer’s needs.